Communication Skills

£8.00 = 1yr access

Improve communication skills by learning the 3 elements of effective communication and how to align them.

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Online Communication Skills Training | In today’s competitive business world,  are more essential than ever before.  They are the foundation on which companies and careers are built and a crucial component of lasting success.

Communication Skills Course Aim

Help learners understand how to develop more effective communication skills.

Communication Skills Learning Outcomes

On completion of the Communication skills course you will know…

| Why effective communication is so important

| What verbal, nonverbal, and paraverbal communications are

| The importance of congruent verbal, nonverbal and paraverbal communication

| How to send clear concise messages

| How to hear and correctly understand messages someone sends you

Course Content

Section 1 | Sending Messages

Verbal Messages; Nonverbal Messages; Paraverbal Messages; The Importance of Consistency

Section 2 | Receiving Messages

Listening; Giving Full Physical Attention to the Speaker; Being Aware of Speakers Nonverbal Messages; Paying Attention to the Words and Feelings; Reflective Listening Skills; Additional Verbal Communication Tools

Section 3 | Barriers to Effective Communication

Verbal Barriers; Nonverbal Communication Barriers


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Why take the online Communication Skills training?

Whether it’s a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression.  This connection can only be establish if you understand your audience.  Although everyone is different, there are fundamental elements of communication that if well understood and utilised will help you establish that connection.

This online course will help you understand the fundamental elements on communication and as a result know what to practice in order to develop your communication skills.

Ideal For

Anyone who regularly deals with people in their day to day work and would like to improve relationships through better communication skills.


Achieve 80% or more in the short final assessment to receive an email copy of your certificate.  Contact us if you wish to receive a printed copy.

Communication skills certificate


Benefits of echo3education Communication Skills course

| Accelerated Learning – 30 minutes

| Summative knowledge checks

| Engaging content

| Instant digital certificate on successful completion of final assessment

| 12 months unlimited access to content

| Complementary training record back-up from echo3education | 0131 661 8253

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