Dignity at Work

DIGNITY AT WORK

This dignity at work training helps staff understand their role in keeping your workplace free from harassment and bullying.

Every person, whether employee, employer, volunteer, or other, has the right to be treated with dignity and respect at work.  Upholding this right is the legal duty of employers under the Equality Act 2010.

Created with Citizens Advice Scotland this dignity at work training, covers tricky topics around bullying and harassment, including sexual harassment.  For instance, when does workplace banter become bullying?  Or, is it ok to put an arm around a colleague to support them?

Clarity provided by this training, helps employees play a proactive role advancing anti-bullying and harassment culture.

COURSE OBJECTIVES

LEARNING OUTCOMES

On successful completion employees will know;

• What harassment and bullying are
• Relevant legislation
• Potential impacts of harassment & bullying
• The difference between Bullying and Management
• How to handle a harassment or bullying complaint
• How to help create a dignified workplace

COURSE CONTENT

UNIT 1 | INTRODUCTION

• What you will learn
• Learning objectives

UNIT 2 | BULLYING

• What is bullying?
• Bulling and the Law
• Examples of bullying
• How common is bullying?
• What bullying is not
• Effective communication
• Bullying resolution

UNIT 3 | HARASSMENT

• What is harassment?
• Harassment legislation
• Categories of harassment
• Sexual harassment

UNIT 4 | PREVENTION

• Bullying Vs Management
• Dignity at Work policy
• Roles
• Grievance procedure
• Trade Unions

UNIT 5 | RESPONDING TO A COMPLAINT

• Procedures
• Responding to a bullying or harassment complaint
• Formal investigation
• If a bullying complaint is upheld
• External bodies

UNIT 6 | QUIZ

WHO SHOULD TAKE THIS COURSE?

CERTIFICATE

At the end of the CPD accredited online Dignity at Work course there is a 15 question, multiple-choice quiz.  If learners demonstrate their understanding of course content by achieving a minimum score of 80%, we’ll email them their completion certificate.  If learners score less than 80%, they can revisit any part of the course and retake the quiz until they are successful. A posted certificate is available here.

The Dignity at Work certificate is valid for 3 years.

DIGNITY AT WORK CERTIFICATE

INCLUDED

• Engaging, memorable motion-graphic content
• Verifiable, CPD-accredited certificate on completion
• Learn anywhere with an internet connection
• Access on phones, tablets or desktops
• Carbon net-zero training solution

Offset Certificate

DIGNITY AT WORK FAQs

What is harassment?

Workplace harassment is any unwelcome or unwanted conduct that denigrates or shows hostility or an aversion toward another person on the basis of any characteristic protected by law.

Harassment can usually be, but not limited to, put into three main categories.

They are:

• Verbal
• Visual or Nonverbal
• Physical

These protected characteristics are:

• age
• disability
• gender reassignment
• marriage and civil partnership
• pregnancy and maternity
• race
• religion or belief
• sex
• sexual orientation

What is bullying?

Bullying can include:

• Criticism/personal insults
• Ignoring or excluding people
• Setting impossible targets
• Shouting at people
• Making inconsistent demands
• Intentionally blocking training / promotion opportunities

Bullying does not cover fair and constructive feedback of an employee’s performance or conduct. While there may be times where you feel hurt or that you are being treated unfairly, this does not necessarily mean you are a victim of workplace bullying. It is important to assess what is happening objectively.

Managers have a right to manage their staff, set standards, and motivate staff to perform effectively.

How to respond to a compliant?

Response to any complaint should be guided by company policy and procedures (for example Grievance and Disciplinary Polices, Dignity at Work, Health & Safety, Equal Opportunities).

Employers should always respond and it is very important that you act promptly as this increases the chances of a successful resolution. If you do not act to resolve the complaint as quickly as possible, things may get worse.

How to I enrol staff?

• You can purchase this Dignity at Work training via card on this platform.  The licenses then become available to email to colleagues.
• If colleagues don’t have email address you can contact us ([email protected]) and we can send you administration login for www.e3hse.com where CODE are generated for each employee.
• If you wish to receive a quote or demo please email us ([email protected])

CONTACT

If you have any questions please email [email protected] or call us on 0131 6618253