Delegation Skills


Effective Delegation Skills are a key component of any successful manager.  Learn the principles of effective delegation with this short online delegation skills course.

Duration Approx | 20 minutes

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Delegation Skills Course | Managers with better delegation skills will get more from their team because they can effectively harness the strengths of each team member.  

Developing delegation skills, like all skills, first requires and understanding of the underlying principles.  Once you understand the principles,  practice in-line with the principles will  lead to improvements. 



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What you will learn

| The key principles, processes and methods of delegation

| How to identify appropriate delegation opportunities

| How to positively engage with and delegate to others

| How to maintain control while delegating

| How to enhance the job satisfaction and development of others

Course content

UNIT 1 | What is Delegation?

UNIT 2 | What are the Principles of Delegation?

UNIT 3 | How to Delegate


delegation skills certificate


Achieve 80% or more in the final quiz and your certificate will be emailed.  A copy can be purchase here.  The quiz can be retaken if required.

Why is it important to Delegate effectively?

You will have heard the maxim that a ‘Team is greater than the sum of its parts’.  It is unlikely this will be achieve if responsibilities are simply shared evenly across a team.  However if responsibilities are assigned to team members in such a way that they play to the strengths of each team member then you created a true ‘Team’ according to the maxim.  This ‘true team’ can only be achieve through effective delegation which initially requires an understanding of the principles of delegation.

What are the 5 principles delegation?

  1. Trust – As a manager or supervisor trust is key.  You must first have trust in a staff member before you can give them new responsibilities.
  2. Communication – Must to be successful and frequent in order that the task at hand is fully understood.  Ask yourself if you just way what is needed and leave what questions would you be left with?
  3. Confidence – This is a 2-way street.  If you as a manager have confidence in the process of delegation and it is done fairly this can instil confidence and motivation in your staff.  Especially if they receive good feedback on a job well done.
  4. Flexibility – You need to be flexible where control is concern.  Especially when you are stressed.
  5. Responsibility – Remember everything comes back to you.  You must accept responsibility if something goes wrong.  This is one of the main reasons why people hesitate to delegate.


  • | Accelerated Learning | 30 minutes
  • | 12 months unlimited access to content
  • | PDF Certificate
  • | Zero Carbon Product



E: | T: 0131 661 8253