First Aid at Work


Across a range of common emergencies, this short online training course explains the correct steps to take.  The goal is to increase confidence in situations where first aid is required.


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First Aid at Work course | If you became ill at work you would expect help.  However, currently 19 in 20 UK adults would not feel confident to act in an emergency, according to a Red Cross study (2018).  Many lives could be saved if more of us knew some very simple actions to take before the emergency services arrive.  For example, clearing the airways of an unconscious patient.  

Learning first aid is a personal choice for individuals.  However, for employers, legally duties require that anyone taken ill or injured at work receive immediate attention.  This means, companies must provide training to some staff so they know what to do before the emergency services arrive.   

To help businesses achieve this, our online First Aid training provides the knowledge needed to respond appropriately to a range of workplace first aid emergencies.  

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Course Objective

Firstly, the First Aid course develops the knowledge needed to respond appropriately to a wide variety of workplace injuries, making workplaces safer for both staff and public. 

Secondly, the course helps businesses comply with regulatory requirements in an effective and efficient way.  The provision of a digital certificate on successful completion means you can evidence training has been completed.  

Learning Outcomes

    • Steps when encountering an injured victim
    • Effective care prior to emergency services arriving
    • Appropriate responses for heart attacks and cardiac arrest
    • How and when to put casualties in the recovery position
    • Responses to emergencies such as choking, wounds, bleeding and shock
    • Responses to burns, scolds, poisons, fractures, sprains and electrical injuries
    • Taking care of unconscious patients

Course Content


This first unit introduces the learner to the benefits of first aid training at work.  Then, it highlights the vital importance of evaluating that the environment is safe before responding – because you cannot help a victim if you become a victim yourself.


Next, we look at surveys.  Effective primary and secondary surveys are key to informing appropriate action.


If the primary survey has highlighted a life-threatening condition (respiratory, bleeding, stokes and cardiac emergencies), we outline what your response should be.


This unit covers what steps should be taken during and following a secondary survey.  We cover a range of common workplace injuries, including: fractures, sprains, burns, poisoning, electrical injuries, seizures, allergic reactions and diabetes.  We also look at unconsciousness and the recovery position.


It may seem obvious but covering the very basics does help build confidence.  So, in this unit we provide a reminder of best practice when calling the emergency services.


An opportunity to remind yourself of the key points within the course before taking the final short assessment.


Next you progress to the 15 question multiple choice quiz.


At the end of the First Aid at Work course there is a 15 question, multiple-choice quiz.  If learners demonstrate their understanding of course content by achieving a minimum score of 80%, we’ll email them their completion certificate.  If learners score less than 80%, they can revisit any part of the course and retake the quiz until they are successful. A posted certificate is available for £6.

First Aid Certificate

Ideal For

First Aid at Work training has benefits for all employees because you never know when first aid will be required.  It could prove life-saving!  

This course is specifically designed for;

  • The First Aider in low-risk environments.  E.g. Offices, shops, cafes, etc
  • The person appointed to manage first aid arrangements
  • Anyone supporting a First Aider
  • Annual refresher training for first aiders
  • Managers and staff who are public-facing.  Eg Supermarkets

First Aid at Work Training Includes

  • CPD-accredited – 5 credits
  • Self-paced, interactive content
  • Final assessment to evidence learning
  • Emailed certificate
  • Completion reports
  • 12 months access
  • Zero Carbon product

Further Consider…

According to a Warwick University study (2018), 1 in 5 of us will witness someone collapse who needs CPR.

Manchester University (2016) show 59% of deaths can be been avoided if first aid is given before emergency services arrive.

BUT, 95% of UK citizens (British Red Cross 2018) lack the confidence to provide first aid.  This leads to unnecessary deaths, injuries and disabilities, and puts extra strain on emergency services.  

So, this course gives staff more confidence if a life-threatening situation occurs.  Responding appropriately in the vital minutes prior to the arrival of the emergency services leads to more positive long term outcomes and can save lives.

Complying with First Aid Legislation

First-Aid Regulations 1981 apply to all workplaces, including those with less than five employees.  Employers are require to make adequate and appropriate arrangements.  

What is ‘adequate and appropriate’ will depend on the circumstances in the workplace.  So, to ensure you’re legally compliant, start by undertaking a first aid needs assessment

As a minimum, in say a small a low-risk workplace such as an office, there should be an appointed to take charge of first aid arrangements.  The appointed person will have received first aid training with covers what to do in an emergency.  This is a key purpose of this course and is sometimes referred to as Emergency First Aid at Work training.  Usually the appointed person will maintain the first aid box and call the emergencies services.  

As your organisation grows, you should go back to your first aid needs assessment and adjust provisions accordingly. 


E: [email protected] | T: 0131 661 8253

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