First Aid at Work


Designed for first aiders in low-risk workplaces and remote workers, this course is also a suitable entry point for all employees in higher-risk workplaces and those seeking a First Aid at Work refresher.

DURATION | 60 minutes

To enrol colleagues, click here
Online First Aid Course



Upon completion of this online First Aid at Work course you will have developed the knowledge & confidence to respond appropriately to many reasonably foreseeable minor and major injuries and illnesses at work.

In a life-threatening emergency, lives can be saved if more of us know first aid1.  There is also clear evidence2 that patient outcomes are improved through the delivery of immediate first aid.  This is why first aid regulations require businesses to have in place appropriate first aid measures.

First aid emergencies can be frightening and stressful, and many of us feel we lack the confidence to help. This training focusses on boosting confidence by communicating the correct actions to take in clear and simple steps.  It covers the full syllabus appropriate for workplace first aiders outlined by the UK Health & Safety Executive.



  • First Aid at Work Course
  • Online First Aid Training
  • First Aid at Work eLearning
  • Online First Aid Course
  • Online First Aid
  • Online First Aid at Work

echo3education reviews


  1. By breaking first aid down into clear steps, we aim to create the confidence staff need to administer timely and appropriate first aid.
  2. By offering quality training at great value, we aim to help businesses improve their first aid arrangements, making the workplace safer for all.


On completion of the online First Aid at Work training you will;

  • Understand the aims of first aid as being to preserve life, prevent further harm and promote recovery.
  • Know how to provide effective care prior to emergency services arriving, including:
    • The steps to take when first encountering an injured victim
    • How to conduct a primary & secondary survey
    • How to respond to life-threatening emergencies, including coronary emergencies, strokes and external bleeding
    • How to respond to a range of non-life-threatening emergencies
  • Know best practice when calling the emergency services
  • Understand RIDDOR reporting and supporting a return to work



This first unit introduces the learner to the benefits of first aid training at work and the applicable legislation.


Next, we look at first response in case of a medical emergency. This includes the vital importance of evaluating that the environment is safe before proceeding, and how to conduct a primary and secondary survey.


If the primary survey has highlighted a life-threatening condition (respiratory, bleeding, strokes and cardiac emergencies), we outline what your response should be.  This includes what to do in the very worst-case scenario of cardiac arrest.  We clearly explain the Chain of Survival, how to preform CPR and the role of AEDs.


This unit outlines what steps should be taken following a secondary survey.  We cover a range of common workplace injuries, including: fractures, sprains, burns, poisoning, electrical injuries, seizures, allergic reactions and diabetes.  We also look at unconsciousness and the recovery position.


It may seem obvious but covering the basics helps to build confidence.  So, in this unit we provide a reminder of best practice when calling the emergency services. We also briefly cover RIDDOR and how to support a return to work following injury or illness.  Then it’s an opportunity to remind yourself of the key points of the course before taking the final short assessment.


Finally, you progress to the 15 question multiple choice quiz.


At the end of the online First Aid course there is a 15 question, multiple-choice quiz.  If learners demonstrate their understanding of course content by achieving a minimum score of 80%, we’ll email them their completion certificate.  If learners score less than 80%, they can revisit any part of the course and retake the quiz until they are successful. A posted certificate is available separately.

The First Aid at Work certificate is valid for 3 years.

First Aid at Work Certificate



Online First Aid at Work training has benefits for all employees because you never know when first aid will be required.  It could prove lifesaving!

This course is specifically designed for;

  • The First Aider in low-risk environments, e.g. offices, shops, cafes, etc
  • The person appointed to manage first aid arrangements
  • Anyone supporting a First Aider
  • Annual refresher training for First Aiders
  • Managers and staff who are public-facing, e.g. Supermarkets, Cafes, etc.
  • Employees in higher-risk environments but not formally responsibility for first aid arrangements, e.g. energy and construction industries.
  • Everyone interested to understand the fundamentals of first aid at work

This course aligns to HSE syllabus for First Aid at Work (FAW) training.  The HSE also have an Emergency First Aid at Work (EFAW) syllabus.  This course is slightly shorter and covers major illness or injuries and what should be done in the time before emergency services arrive.  If you work with children our Paediatric First Aid course will like be more appropriate.

This article will help you select the right first aid course.  Blending this course with face-to-face practical skills training is recommend where possible.  Given the current COVID-19 restriction the HSE recognises this may not be possible.


Carbon Offset Certificate

Offset Certificate

  • CPD-accredited – 5 credits
  • Self-paced, learn-anywhere
  • Available on phones, tablets and desktops
  • Emailed certificate
  • Carbon net-zero product


First-Aid Regulations3 apply to all workplaces, even those with less than five employees.  Employers must make ‘adequate and appropriate’ arrangements for first aid so employees receive immediate attention if they are injured or ill at work.

What ‘adequate and appropriate’  first aid arrangements are will vary workplace to workplace.  So, to ensure you’re legally compliant you first need to undertake a first aid needs assessment 4.  This assessment will help determine what equipment and facilities you need.  It will also help you know if this first aid course is right for your organisation.

As a minimum, in say a small, a low-risk workplace such as an office, there should be an appointed person to take charge of first aid arrangements.  The appointed person will have sufficient first aid training to know what to do in an emergency.  This course provides the appointed person with the knowledge they need.  Usually the appointed person will maintain the first aid kit and call the emergencies services.

As your organisation grows, you should go back to your first aid needs assessment and adjust provisions accordingly.

The UK Health & Safety Executive (HSE) recognised eLearning or online First Aid courses as an appropriate way to provide first aid training as part of a blended solution.  This is a mixture of online and face-to-face training.  The HSE also provide a useful document to help employers select an appropriate first aid training provider5 and another document answering common questions 6.

Where first aiders are unable to access annual first aid refresher training face to face during the coronavirus pandemic, HSE supports the use of online refresher training to keep their skills up to date.

E: [email protected]  |  T: (+44) 0131 661 8253


echo3 accredited

References [External Links]
  1. Warwick University Study (2018) – Link
  2. Manchester University Study (2016) – Link
  3. First Aid Regulations 1981 – Link
  4. First Aid Need Assessment – Link
  5. UK HSE – Selecting a training provider – Link
  6. UK HSE – First Aid at Work – ‘Your questions answered’ – Link