The course is designed to provide a comprehensive understanding of safety practices tailored specifically for individuals who work alone. The objectives of the course are to:

• Risk Assessment– Explain the purpose and importance of risk assessments for lone workers, and the need to follow control measures to reduce potential hazards.
• Safety Protocols– Provide practical knowledge of safety controls and procedures that help mitigate the unique risks associated with working alone.
• Communication Strategies– Teach effective methods for maintaining communication and accessing support in routine situations or emergencies.
• Legal Compliance– Ensure learners understand the legal responsibilities and regulatory standards related to lone working.
• Emergency Procedures– Equip individuals with the skills to respond to emergencies confidently and make informed, independent decisions.
• Enhanced Preparedness– Encourage a proactive mindset to help workers anticipate, assess, and manage the challenges of working alone.

Overall, the course aims to empower individuals with the knowledge, skills, and confidence needed to work safely, independently, and in compliance with best practices and legal requirements.

Lone workers are classed as anybody who works alone, including staff, contractors, and the self-employed.

Lone workers fall into two categories, Fixed Site Workers and Mobile Workers.

1. Fixed Site Workers

These individuals work alone within a fixed location, either during normal hours or outside of them.  Examples include, a person working alone in a small workshop, petrol station, or retail shop.

2. Mobile Workers

These workers operate away from a central base or head office and may not have direct supervision.  Examples include:

• Individuals working in remote areas, such as agriculture or forestry
• Construction, maintenance, or cleaning staff
• Home-based workers
• Staff working outside normal hours, such as security personnel or night-shift petrol station attendants

Transportation employees

In the transport sector, Lone workers like bus or taxi drivers could be exposed to robberies , road accidents, road rage incidents, sprain and strain injuries, verbal and physical assault and anti-social behaviour from angry passengers. 

Health Care

Lone healthcare workers such as carers, are mainly exposed to lifting injuries and drug handling hazards like needle stick injuries and blood borne pathogens. 

But also again they are at risk of robberies, verbal and physical assault from patients and drug handling.

Retail

Lone retail workers can be exposed to lifting injuries, and again robberies and verbal and physical assault from customers. 

Cleaning

Cleaners often work with hazardous substances like bleach. So lone working cleaners need to be trained about the nature of the substances and materials they work with, the risks created by exposure to those substances and the precautions to take. 

The construction industry

The construction sector is one of the world’s most dangerous industries, accounting for numerous workplace injuries and fatalities each year. Lone construction workers can be exposed to falling from height, lifting and other work-related injuries, theft of equipment and operating equipment.

Homeworkers

Homeworkers are those who use their home as their place of work for the majority of the time. An employer has the same responsibility for home workers as for any other employees. 

When working with Display Screen Equipment or DSE it is important for a homeworker to adjust their work station to a comfortable position and take frequent short breaks from work.